Complaint Received

We have sent your complaint to the relevant team.

If you submitted an anonymous complaint we will review it, although you will not receive a response or update to your complaint.

If you provided your contact details we will acknowledge your complaint within three working days.

What happens next?

We will review your complaint and aim to respond to you within ten working days, either with a response or to request further information.

More information can be found in our Corporate complaints policy document.