If you are contacting us about a repair or other Housing issue for the first time you can do this by visiting our Repairs page
or completing the Ask housing form
If your complaint is to do with a pothole or other roads or pavements issue please complete our Road defect form.
This will ensure we capture the correct information and will mean we resolve the issue faster.
For appeals against parking tickets (PCNs) please complete our Parking appeals form
. Completing the complaints form will not pause any enforcement action and may lead to extra fees.
Help us improve our services by selecting the main issue of your complaint.
Please provide specific details where you can. For example any dates, locations, reference numbers or names of people involved. This will
help us investigate your complaint.(Max 2000 characters)
Please write a brief message about what we can do better next time and help us improve our services.(Max 2000 characters)
You may want to upload additional documentation to help us respond to your complaint.
The selected file must not exceed 2MB and must be a JPG, JPEG, PNG, TIF or PDF format.
By submitting an anonymous complaint please be aware we will not be able to provide an update on your complaint.